Interruption: old vs new, 5 samples

Same task instruction. Old is the released version: a competing speaker overlaid on the user, who never stops, so it sounds like babble. New is a natural interruption: the user is interrupted, answers, then returns to the task. The task constraints survive the break.

TaskOld (released)New (natural side sequence)
Pick up laptop and turn on lamp
overlay on continuous speech
“Excuse me, your coffee is ready at the counter.” → “Oh, thanks, I will grab it in a second.” → “Sorry about that. Okay, so, where was I.”
Examine a laptop by the light of a tall lamp.
overlay on continuous speech
“Sorry to bother you, is this your bag?” → “Yes it is, thank you.” → “Right, anyway, as I was saying.”
Examine a laptop using the light of a floor lamp.
overlay on continuous speech
“Hey, your phone is ringing.” → “Let it go to voicemail, thanks.” → “Okay, sorry, back to it.”
Examine a computer by the light from a lamp.
overlay on continuous speech
“Pardon me, can I get past?” → “Of course, go ahead.” → “So, where was I, right.”
Turn on the light while holding a laptop.
overlay on continuous speech
“Quick question, are you in the line?” → “No, go ahead of me.” → “Sorry about that, continuing.”